Please allow up to 24 hours for a support ticket to be answered before opening a new one. Generally, it should be answered within 30 minutes within working hours. All paid orders will be set up within 24 hours. Generally, it will be set up within 10 minutes within working hours. We do not take any responsibility for any data loss due to unexpected server outage or hardware failure. RDPMafia generates all invoices 10 days before the due date, pay your invoice till the due date, late fee will be charged after the due date.
All cancellation requests must be sent 5 (five) days before the due date of the invoice. If you do not raise a cancellation request and are not paying the invoice as well, the due date is the server expiration date. The server will be wiped of all data due to customer privacy. Data on the server will be retained only if a cancellation request is received well in time.
Your use of this service is at your own risk. RDPMafia does not offer any backup service or maintain backups. Therefore, you are advised to take backup of your files regularly. RDPMafia does not take any responsibility for the data stored on your drive/account. You take full responsibility of maintaining appropriate backup of your files stored on RDP Mafia's servers. RDPMafia is not responsible for any data loss caused due to any reason.
All DMCA/Complaints will be forwarded to the respective users to deal with them, if a user doesn't take an appropriate action to resolve it, then his/her service will be suspended.